Order picking has long been identified as the most labour-intensive and costly activity for almost every warehouse. The cost of order picking is estimated to be more than half of the total warehouse operating expense.
Any under performance in order picking can lead to unsatisfactory service and high operational cost for its warehouse, and consequently for the whole supply chain. In order to operate efficiently, the order picking process needs to be robustly designed and optimally controlled.
The Order Picking Process
Order picking is the process of pulling items from inventory in the warehouse to fill a customer order. In most cases, the process is quite straightforward. The warehouse operators and supervisors should need minimal training.
In situations where order picking is entirely automated through the use of warehouse robots, employees may not set foot on the warehouse floor, unless there is a problem.