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The Essential Techniques to Manage Hotel Suppliers

When we talk about hotel suppliers, the first thing that comes to our mind is hotel management. In general, managing a hotel comes with a range of rules and responsibilities. One must be able to manage and maintain the relationship between hotel business and suppliers. It is in everyone’s interests that you do well out of key supplier relationships. Suppliers warrant careful attention, as their performance may be crucial to your business. This article discusses five areas to manage and improve your supplier relationships.

Identifying the Set of Business Goals and Objectives

Before you get on-board with your supplier management process, it is important to identify the set of business goals and objectives for which suppliers are required. Setting goals and objectives for a small business is vitally important to determining its strategy for growth and in implementing its organizational policies and procedures.

It will highlight what every department requires from third-parties so that you can map the relevant suppliers to every need without duplicating efforts and resources. Goal-setting is important to measuring the success a business. Determining goals and objectives and implementing plans to achieve them is a proactive stance on the part of the business owners. For example, start a hotel business with a mission, vision and strategy. Strategy is based on partnership with guests, employees, relationships with suppliers and satisfaction of interesting parties.


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Phen Hooi Sun, DPSM
Phen Hooi Sun has several years’ experiences in the field of purchasing management, specifically in the interior services industry. Hooi Sun is a member of the Singapore Institute of Purchasing and Materials Management (SIPMM), and she completed Diploma in Procurement and Supply Management (DPSM) on September 2019 at SIPMM Institute.
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