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Crucial Service Levels for Logistics Providers of Pharmaceutical Products

The process of discovering a molecule and conducting clinical trials before approval for pharmaceutical purposes is not only challenging but also complex. Different stakeholders play different responsibilities in the process which might take years before actualization. Larger players with the capacity to provide a large range of services, support, and materials play the crucial role of providing the equipment and materials which facilitate the initial discovery.

Experts in large-scale production usually replace the scientists and scale-up production to create a sustainable commercial supply chain model. Most organizations have adopted outsourcing trends for most of the research and manufacturing activities hence creating a virtual operation which needs effective communication and collaboration. Pharmaceutical logistics entails the following Service Levels necessary for virtually all Logistics Providers.

Packaging Strategy Service Level

The packaging strategy is a key level of the overall pharmaceutical logistics business and the related strategy of the supply chain. Being an integral part of every product, the packaging strategy should preserve the integrity and stability of the unit packaged. For products which are environmentally susceptible, the packaging strategy adopted should preserve the contents on transit to ensure the product integrity is maintained. Those responsible for the development and implementation of packaging strategies in the supply chain management should inculcate best practices to ensure the quality of the product is maintained from the packaging level (Chin, 2018).


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Pannir Selvam P Marimuthu, DLSM
Pannir Selvam has substantive years of experience in the field of logistics and supply management, specifically as a logistics service provider in the pharmaceutical industry. He is a member of Singapore Institute of Purchasing and Materials Management (SIPMM). Pannir completed the Diploma in Logistics and Supply Management (DLSM) course on December 2018 at SIPMM Institute.
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