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Key Strategies for Logistics Cost Reduction

In most businesses, logistics plays an essential role. Logistics is a process within the supply chain where goods are delivered or accepted from the origin to the consumption point. The primary focus of business activities is to take action to reduce costs. Efficient logistics contributes to inventory management and cost savings, leading to improved customer satisfaction. The operational costs of logistics and distribution undertakings are a constant challenge, primarily driven by transportation costs. The optimization of operational efficiency aids in the reduction of logistics costs. To meet customer demands and implement cost-reduction strategies, it is necessary to always keep up with the latest technological developments and make investments.

Outsourcing Logistics Operations

The decision to outsource logistics operations to service providers is a strategic business decision that can help lower costs for companies. Service providers possess professional resources and experts to handle logistics and various professional areas. Outsource logistics operations to service providers, as service providers can assist in effectively managing inventory and fulfilling order requirements. Labour constitutes one of the largest logistics expenses, and service providers specialize in logistics labour management, leading to significant reductions in both direct and indirect labourexpenses. The measures taken will help eliminate the need for investments in assets such as warehousing infrastructure, workforce, and technology required to operate a logistics facility.

Transportation Optimization

Transportation costs typically constitute a substantial portion of logistics expenses. Costs can be cut down through the optimization of transportation operations. This entails selecting the most efficient means of transportation (rail, road, air, sea, etc.) based on cost and transit time. This helps to enhance the efficiency of truck and container utilization and results in fewer shipments throughout the year, directly impacting costs. Container utilization can be maximized by consolidating cargoes. Furthermore, the most efficient route can be selected to minimize fuel consumption and distance traveled. Flexibility in transportation options can prove instrumental in offsetting costs in ways that were previously not considered possible.

Consolidating Shipments

Consolidation in logistics is a process that combines multiple orders into one shipment. This cargo consolidation method aims to maximize efficiency and cost savings for shippers. Consolidated shipments allow businesses to economize on shipping costs. Savings can be achieved from smaller shipments by utilizing less than a truckload (LTL) shipping. Full truckload (FTL) freight shipping is a cost-effective option as carriers consolidate various shipments and products from multiple buyers into a single shipment. Consolidated shipments with other carriers can optimize cost savings and achieve economies of scale previously deemed unattainable. The transportation costs can be shared with other shippers, allowing each participant to bear a portion of the total cost, thereby reducing individual transportation expenses.

Transport Management Systems

Technologies investments can enhance transportation efficiency. This is another intelligent approach to reducing logistics costs. Examples include route planners, transportation management systems, and digital record solutions. Logistics managers can make informed decisions based on digital records captured by automated systems and select the most cost-effective transportation plan. Investment can be made for the route planning system that helps monitor and analyze each shipment. This enables optimal route planning to save on transportation costs and fuel. The route planning system incorporates smart features that provide information about road conditions and accidents. This system identifies the best route to reach the destination in the shortest time, resulting in cost savings. Additionally, consolidated transport contributes to sustainable practices and environmental responsibility.

Automated Warehouse Systems and Operations

Automated warehouse operations are a strategic move that can significantly impact efficiency and costs, among other factors. Automated Guided Vehicles (AGV), Autonomous Storage, Robotic Packing, GTP picking, and Automated Sortation Systems are now commonly used in warehouses. Automation solutions have the potential to increase productivity and reduce labour costs. Warehouse Management Systems (WMS) can be deployed to enhance operations by providing real-time visibility. Investments and implementation of technology and automation have resulted in improvements in efficiency, accuracy, safety, inventory management, productivity, and waste reduction. Automation reduces the chance of errors and provides more accurate results. Allow the warehouse to avoid mistakes and improve customer satisfaction. Warehouse automation streamlines the processes in the supply chain. Automation reduces unnecessary waste of resources.

Negotiating and Collaborating with Carriers

Negotiation serves as a catalyst for building and maintaining strong relationships with suppliers. Effective negotiation techniques empower supply chain professionals to secure favorable prices and terms from suppliers. Through maintaining good relationships with carriers, this can lower their costs. Successful negotiators prioritize creating mutually beneficial solutions rather than taking advantage of others. Transportation and logistics costs can be reduced by exploring different transportation options and negotiating with carriers for better prices. Careful negotiation is crucial for securing the most cost-effective shipping rates for shipments. This proactive approach can result in significant savings and help reduce costs across logistics operations. It is important to maintain a positive relationship with carriers, so as to negotiate lower prices or receive discounts for shipments. The importance of evaluating transportation options, building strong transportation relationships, and considering factors like consolidation, contract terms, and competitive offers is paramount.

Managing and Optimizing Inventory

Efficient inventory management leads to reduced logistics costs. Companies can achieve this by reducing storage costs, minimizing carrying costs, and avoiding excess inventory. The most effective way to lower inventory costs is to have complete visibility of all inventories across the entire supply chain, including goods in transit, and returns. Various techniques can be applied, such as using real-time data to monitor stock levels, accurate demand forecasting, implementing inventory control systems, and adopting just-in-time (JIT) inventory practices. Inventory optimization has become a valuable option when planning cost reductions. Inventory control techniques such as ABC analysis, cycle counting, and FIFO are instrumental in saving storage costs. These practices optimize the use of storage space, reduce the risk of inventory obsolescence, damage, and theft, and enhance inventory accuracy and efficiency.

Decentralizing Warehouses

Another practical way to reduce logistics costs is to decentralize the warehouse into different locations. This can reduce delivery distance and time can be saved by storing goods or inventory closer to the customer. This results in lower transportation costs compared to shipping directly from the main warehouse. During periods of high demand, this approach provides more delivery flexibility. To speed up package delivery to customers, reduce last-mile delivery times, and improve customer satisfaction, companies can assign orders to the nearest facility. The company utilizes facilities close to key customer hubs to not only lower shipping costs but also benefit from two-day or even same-day shipping. Furthermore, there is no significant cost burden associated with decentralization.

Enhancing Customer Satisfaction

One of the most crucial aspects of reducing logistics costs is ensuring customer satisfaction. In today’s fast-paced, digitally connected world, customers expect fast and affordable shipping. They demand shorter delivery times, reliability, and transparent tracking capabilities while keeping costs reasonable. It is crucial to meet these expectations to ensure customer satisfaction and loyalty,. An effective way to address this is to offer free shipping if the order value exceeds a certain threshold. Increasing the average order value helps cover shipping costs and reduces the risk of loss. When the supply chain improves, a business can outperform competitors’ retail prices and increase profit margins. Improving the team’s performance will aid in exceeding customer expectations, resulting in increased customer satisfaction, generating more revenue, and reducing logistics costs.

Conclusion

Logistics costs vary depending on the activities a company performs in its business operations. Globalization and digitalization processes provide opportunities to save on logistics costs by employing innovative working methods. Transportation costs and warehouse operation costs are the most common expenses in logistics. Without advancements or improvements made in these two main aspects, logistics costs become a major concern for a business. Proper logistics can improve efficiency and reduce costs. Conversely, inadequate logistics can lead to delivery delays, product damage, customer dissatisfaction, and an increase in operation costs. It is crucial to pay more attention to the details concerning logistics processes, such as streamlining the entire process and maintaining a robust transportation system. These measures can help prevent consequences such as excessive resource expenditure and an increase in operation costs.


References

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Chong Hui Ying. (2019).7 Best Practices for Cost Effective Warehousing. SIPMM Publications. Available at SIPMM: https://publication.sipmm.edu.sg/7-best-practices-cost-effective-warehousing/(Accessed: 01 December 2023).

PavineeDeemak. (2023).Digital Technologies for Freight Transport Efficiency. SIPMM Publications. Available at SIPMM: https://publication.sipmm.edu.sg/digital-technologies-freight-transport-efficiency/(Accessed: 01 December 2023).

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Suzie Chee Li Fong. (2021).Useful Techniques to Manage and Control Inventory. SIPMM Publications. Available at SIPMM: https://publication.sipmm.edu.sg/useful-techniques-manage-control-inventory/ (Accessed: 01 December2023).

Liaw Chin Thean
Liaw Chin Thean
Liaw Chin Thean has substantive years of experience in the field of warehousing and logistics operations. Her current role involves order processing and logistics customer service. She holds the honors degree in Business Management and is a member of the Singapore Institute of Purchasing and Materials Management (SIPMM). Chin Thean completed the Diploma in Logistics and Supply Management (DLSM)on December 2023 at SIPMM Institute.
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